Teaching and Learning Center Assistant

Reporting to the Director of the Teaching and Learning Center, the Assistant provides general secretarial and administrative support to the faculty and students who work in and use the Teaching and Learning Center (TLC). This includes scheduling students, answering phones, ordering supplies, monitoring use of the TLC Computer Lab, proctoring extended time and make-up tests, and maintaining TLC Study Hall records.

This is a part-time, non-benefits eligible position, working approximately 20 hours/week for 36 weeks/year.

Duties and responsibilities:

  1. Provide administrative support including answering phones, handling mail, drafting correspondence, copying documents, scheduling appointments; greeting students, faculty and parents who use the TLC; scheduling of TLC space; and update TLC website portal and TLC information that appears in other School publications.
  2. In coordination with the Director of Studies Office, disseminate information about academic support on campus; maintain records regarding services to students with documented disabilities; and coordinate external and internal services for special needs students on campus.
  3. Monitor the TLC Computer Lab, assist students with use of technology, and maintain records of students using the facilities.
  4. Assist TLC faculty with special projects as needed.
  5. Maintain and update list of outside tutors; communicate with parents, students, faculty, and tutors.
  6. Monitor the TLC budget, perform monthly budget reconciliation; order supplies and other office purchases as needed.
  7. Proctor extended time and make-up tests as needed.
  8. Other related duties as assigned.
Requirements:

  • Previous experience working with students preferred.
  • Minimum two years office experience preferred.
  • Strong interpersonal skills with the ability to interact and work effectively with students, parents, and other employees at all levels with respect, tact, and professionalism.
  • Excellent computer skills required - must know Word, Excel, Outlook/Entourage (or comparable email system), the Internet, and have the ability to quickly learn and stay abreast of new academic software such as Kurzweill, Dragon, Dropbox, Canvas, Notability, etc.
  • Working knowledge of Citrix, Power Campus systems, Choate SIS, and Crystal Reports or demonstrated ability to learn these systems.
  • Ability to work independently, finding answers and/or solutions to questions and problems that arise daily.
  • Excellent verbal and written communication skills.
  • Extremely well organized with the ability to multi-task and adjust priorities as needed.
  • Ability to handle confidential information in a discreet manner.

To apply, please click this link: http://employment.choate.edu/job/128757/teaching-and-learning-center-assistant